Price Match Request

Here at Whisky-Online Shop we’re committed to offering you world-beating value. While we strive to achieve this by providing an unmatched range of whisky and excellent customer service, we are also very competitively priced.

To demonstrate our value and allow you to buy with confidence, we are now offering all our customers a Price Match Service.

If you find a product on our website that we have in stock and one of our UK competitors has the identical product in stock and for sale at a lower price, we will endeavour to offer a Price Match.

At Whisky-Online Shop, we want you to have the best shopping experience as well as the best prices! We never want our customers to have to decide between our fantastic online retail service and a lower price elsewhere.

We will review all Price Match requests on a case by case basis and match every price we can.

WHAT REQUIREMENTS MUST BE MET FOR A PRICE MATCH?
All of Whisky-Online Shop's available in stock products destined for delivery around the world are eligible for a Price Match. To qualify, the Price Match product must meet the following criteria:

• The competitor's product must be identical to the one offered at Whisky-Online Shop

• same year, packaging, condition and so on - to qualify for a Price Match.

• The Price Match product must be shown clearly as live and in stock on the competitor's website at the time of the Price Match.

• All Price Match prices are calculated as a total price inclusive of delivery. The competitor’s delivery charges will be calculated according to their delivery fee based on a single bottle order for the Price Match product.

• The competitor's price must be publicly advertised and verifiable online at the time of the Price Match, and cannot include any volume or personal discounts. Verbal or private email quotations do not qualify for a Price Match.

• Any additional discounts to advertised prices on the competitor’s website must be clearly and publicly available to all customers.- The competitor must be a UK-based online retailer. If you have a price from an international retailer (including delivery to the UK) we will still endeavour to Price Match where possible but we can’t guarantee this.

• Whisky-Online Shop reserves the right to refuse any Price Match requests below our own cost prices but will endeavour to Price Match wherever possible.

Please Note: All Price Match agreements are at our discretion. No other promotional offers or services can be used with Price Match products. Discount vouchers cannot be applied to Price Match products to receive a further discount. We cannot retroactively Price Match after purchases have been completed. Only one item may be purchased at a Price Match price, unless agreed otherwise prior to purchase at our discretion.